Cargo & shipping insurance
Coverage that moves with your freight.
Axenora Holdings insures commercial shipments from the warehouse floor to the customer's door. Transit cover, damage and loss protection, and a claims team that picks up the phone.
One policy, every carrier you use
Cover for packages and freight originating in the U.S., Canada, the U.K. and the EU.
What we cover
Four ways your cargo is protected
Pick the part of the journey you worry about. Each line of cover stands on its own, and most clients run two or three together.
Cargo protection, door to door
Full-value cover for goods while they move, whether that's a pallet across the state or a container across an ocean. You set the declared value; we cover it.
- Warehouse, road, ocean and air legs in one policy
- Per-shipment limits that match order value
- No carrier liability caps to fight over
Damage in transit
Freight takes knocks. When a shipment arrives crushed, soaked or broken, we pay to repair or replace it at the value you insured, so a rough delivery doesn't land on your margin.
- Repair-or-replace at declared value
- Concealed-damage windows that fit real ops
- Photo-based claims, no surveyor visit for small losses
Loss & theft
Sometimes a shipment simply never arrives. We cover the full declared value when cargo is lost or stolen in transit, including porch theft on the last mile.
- Full declared value on total loss
- Last-mile and delivered-not-received cover
- Theft from warehouse and yard included
Claims handled by people
The cover only matters when a claim goes well. Ours is one team, reachable directly, with decisions measured in hours and payouts that don't stall in review.
- File online or by phone, track in real time
- A named adjuster, not a ticket queue
- Most approved claims paid within two weeks
Run the numbers
What you'd save against carrier fees
Carriers charge a flat fee plus a rate per $100 of declared value. Ours is a single low rate per $100. Drag the sliders to your shipping profile.
Carrier rates use published standard declared-value fees. Your actual savings depend on your shipping profile and any negotiated rates.
When something goes wrong
How a claim actually goes
No 40-page forms, no chasing a call centre. Four steps from report to payout.
Report it
File online or call us. Send a few photos and the tracking or airway bill. Two minutes.
We review
A named adjuster checks the policy against the evidence, usually the same business day.
You get an answer
A clear decision with the payout figure spelled out. If we need more, we ask once, plainly.
Paid out
Approved claims are paid straight to your account, most of them inside two weeks.
Who we cover
Built for the way your business ships
From a one-warehouse retailer to a freight forwarder moving thousands of consignments a week, the policy scales to the lanes and values you actually run.
E-commerce & checkout
Offer protection right at checkout
Add per-order cargo cover when a customer pays. Full-value protection on each shipment, fewer "where's my parcel" disputes, and a setup that drops into your existing store flow.
- Toggle-on protection at cart or checkout
- Limits that track each order's value
- Built for stores shipping at volume
Client voices
Shippers who stopped eating the losses
A high-value pallet showed up smashed. Axenora walked us through the claim in a day, paid the full value, and we were back to moving freight by Friday.
We ship thousands of parcels a week. Aligning cover with our carriers and order values was simple, and there are far fewer surprises at claim time now.
As a freight forwarder we need an insurer who understands care, custody and control. Their programs hold up across lanes, with limits our clients can actually use.
Ocean, inland and warehouse exposure used to sit in three different policies. Axenora tied them into one program the board could read on a single page.
Insure your next shipment with people who answer.
Tell us your lanes and values. You'll get a straight quote, not a sales loop.